You must answer this question. Write your answer in 120-150 words in an appropriate style.
You recently visited a funfair and didn't have a good time there, so you wrote a letter of complaint to the organisers. The letter below is their response. Read the letter and your notes. Then write a letter in reply using all your notes.
I am very sorry you were not satisfied with your experience at the East Strand Funfair on September 4th.
However, in response to your suggestion that the rollercoasters were not properly maintained, I must say that you are mistaken. We keep all of our rides maintained to the highest safety standards. They are regularly inspected by qualified engineers, and run by trained professionals. I assure you that, had you gone on the rides, you would not have been in any danger.
Furthermore, in response to your comments about the rubbish, this is not our responsibility. It was your fellow visitors who created this problem.
Although we feel that your complaints were not caused by any fault of ours, we will offer you either a refund of half of your ticket costs, or free admission to the next Funscapes Limited event in your area. Let me know which you prefer.
Yours Sincerely, Michael Cross, Publicity Officer, Funscapes Limited